Effective Date: Saturday, May 17, 2025
This Privacy Policy describes how Splashfan (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website splashfan.com or use our services (collectively, the “Services”). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws.
1. Information We Collect
We may collect and process the following categories of personal data:
- Personal Identifiable Information (PII): Includes but is not limited to your name, email address, phone number, and other similar contact data, which you voluntarily provide to us.
- Usage Data: Automatically collected information such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services. We also collect geolocation data (coordinates) to improve search results and provide recommendations for the closest aquaparks based on your location. Your IP address is stored in an anonymized form (with the last octet removed). The full IP address is stored only if we suspect fraudulent or phishing activity.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance user experience and analyze usage patterns. Some cookies are essential and are used for authentication and authorization purposes, ensuring secure access to our Services. We also use preferred language cookies to provide a more comfortable and personalized experience for users from around the world.
2. Legal Basis for Processing
We process your personal data under the following legal bases:
- Your consent;
- The performance of a contract;
- Compliance with legal obligations;
- Legitimate interests pursued by us, provided these are not overridden by your fundamental rights and freedoms.
3. Use of Information
We may use the information we collect from you to:
- Provide, operate, and maintain our Services;
- Improve, personalize, and expand our Services;
- Communicate with you, including responding to inquiries and sending administrative messages;
- Send you updates, marketing, and promotional materials (if you have opted in);
- Comply with legal obligations and enforce our legal rights.
4. Disclosure of Information
We may share your personal data with:
- Third-party service providers who perform functions on our behalf and are contractually obligated to keep your information confidential;
- Legal authorities, if required to do so by law or in response to valid legal requests;
- Successors in the event of a merger, acquisition, or sale of all or a portion of our assets.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data;
- Object to or restrict certain types of processing;
- Withdraw your consent at any time;
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at the email provided below.
8. International Data Transfers
If you are located outside the country in which we operate, your information may be transferred to, stored, and processed in a jurisdiction with different data protection laws. By using our Services, you consent to this transfer.
9. Changes to This Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website, and the "Effective Date" will be revised accordingly.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us.